We have several options to help our members cover necessary expenses.
Branch Access
Most of our branches are accessible via drive-thru during regular business hours. To speak with one of our representatives in-person, members may request an in-branch lobby appointment by visiting our website.
To protect our members and employees, members with pre-scheduled appointments may only enter the branch lobby at the time of their appointment and must wear a protective face mask. We are following guidelines provided by the CDC to keep everyone safe.
Digital Banking
We recently launched an all-new digital banking platform. Now, almost every transaction that members would have previously had to visit a branch for can be done from a desktop or mobile device. It’s easy to get started. Once a member is enrolled, they can send and receive money, move money between accounts, deposit checks with the new mobile app, pay bills, and more.
ATMs
We understand our members need access to their money now more than ever. That’s why we’ve increased our daily ATM withdrawal limit to $1,000. Members may visit one of our 30,000+ no-fee ATMs, nationwide to grab cash while they’re out.
Keep in mind; some ATMs may only allow withdrawals up to $500 per transaction. So, members may have to complete multiple transactions to have the ATM dispense up to $1,000.
Delay Loan Payments
We understand the financial ripple of the pandemic can be stressful. For those members that may be worried about paying their bills, we have a few options. Qualified members that are impacted by COVID-19 can defer or skip payments on their auto loans, personal loans, and credit cards without any fees, penalties, or late payment reports to the credit bureaus. Contact us directly for questions about deferment.
Relief Loans
It is devastating that members have lost their jobs or were laid off as a result of the coronavirus. Rest assured, qualified members may receive a Relief Loan to help cover costs.
For small businesses that have had to close their doors, the Coronavirus Aid, Relief, and Economic Securities Act (“CARES”) authorized the U.S. Government Small Business Administration (SBA) to provide $349 Billion in forgivable loans to pay their employees. As a certified SBA lender, we can help you apply. Plus, your loan may qualify for balance forgiveness if conditions are met. Small business owners should act now; this loan program is only available for a limited time.