New & Used Auto Loans

If you purchased GAP from your dealership, you should contact them directly to file your claim. If you purchased from us or RateGenius.com, we will file the claim on your behalf. To do so we will need documentation from your insurance provider including the market valuation report, the total loss settlement statement, settlement check, cause of loss letter (if purchase from us) and the police report if applicable. This info can be faxed to 301-702-5323 or emailed to [email protected]. Make sure that you have a valid email address on file with us so that our communications can be received.

Yes, we offer Major Mechanical Protection (MMP). The cost varies depending on the plan type and vehicle.

Please allow 10 days for your title to be released once your loan is paid in full. The title documents will be released to the address we have on file. The timeframe to receive your title will vary depending on whether you have an electronic or paper title.

If you have misplaced your released title, you may request a Lien Release Letter from us. You will take the Lien Release Letter to the DMV and request a duplicate title from them. You can request this letter in your online banking secure messages, in a branch, or by calling 800-487-5500, ext 5711.

If you are a third party requesting a Vehicle Lien Release Letter, please fax us your request along with the borrower's signed authorization to release information to 301-702-5323.

No, you are welcome to apply for a loan before you've become a member. Once you've been approved for the loan, membership is required($5 minimum in Savings) for the loan to be disbursed.

You can apply for a loan online by selecting the "Apply for a Loan" option which is listed at a "Common Task" under the "Borrow" section of this website.

You can pay any type of loan. However, the loan must not be past due by 45 days, or more.

Anyone with a Loan or Visa with Andrews Federal can create a login and password. You may also choose not to create a login or password. Instead, you may make a one time payment; the system will not store your information.

A confirmation email will be sent when you make a loan payment online. 

It is a requirement of Andrews Federal Credit Union that while your vehicle is financed with the Credit Union, you carry full coverage insurance on that vehicle. Should you fail to maintain the required insurance throughout the life of the loan, the Credit Union may purchase a policy for its own protection and pass the cost of the policy on to you, the borrower.

Please refer to the following primary insurance requirements:

• Continuous insurance coverage with no lapses
• Andrews Federal Credit Union, PO BOX 924539 Fort Worth, TX 76124 named as lien holder or loss payee
• Comprehensive and collision coverage (or physical damage) with deductibles not greater than $1000
• Proper collateral listed (VIN, Make, Model must all match what is listed on the loan documentation)
• No restricted drivers

Please have your insurance company fax a declaration page showing the above coverage to 877-845-4631 or you may upload insurance directly to myloaninsurance.com/andrewsfcu.org

You may also call our insurance department directly with questions at 877-576-7640.

If you are planning to store your vehicle, approval is needed. Please contact us through your online banking secure messaging, in branch, or by calling 800-487-5500 for the requirements and necessary documentation.

It is a requirement of Andrews Federal Credit Union that while your vehicle is financed with the Credit Union, you carry full coverage insurance on that vehicle. Should you fail to maintain the required insurance throughout the life of the loan, the Credit Union may purchase a           policy for its own protection and pass the cost of the policy on to you, the borrower. Please refer to the following primary insurance requirements:

• Continuous insurance coverage with no lapses
• Andrews Federal Credit Union, PO BOX 924539 Fort Worth, TX 76124 named as lien holder or loss payee
• Comprehensive and collision coverage (or physical damage) with deductibles not greater than $1000
• Proper collateral listed (VIN, Make, Model must all match what is listed on the loan documentation)
• No restricted drivers

Please have your insurance company fax a declaration page showing the above coverage to 877-845-4631 or you may upload insurance directly to myloaninsurance.com/andrewsfcu.org.

You may also call our insurance department directly with questions at 877-576-7640.

If you are planning to store your vehicle, approval is needed. Please contact us through your online banking secure messaging, in branch, or by calling 800-487-5500 for the requirements and necessary documentation.

Please note that full coverage is still required while your vehicle is being shipped.

Shipping letters may be requested through Digital Banking secure messaging, in a branch, or by calling 800-487-5500, ext 5711. Please be sure to provide the following information when requesting a shipping letter.

• Shipping destination
• Shipping date

*Please note that full coverage is still required while your vehicle is being shipped.

Principal Only Payments are available on mortgage loan products only. Consumer loans are not eligible for principal only payments. On consumer loans, interest accrues daily. Each time you make a payment, the payment will first satisfy interest for the amount of days it has been since the last payment (or date of loan origination, if no first payment has been made.)

Follow the instructions below for an easy way to calculate the interest on your loan.

1. Multiply the unpaid balance times the interest rate.
2. Multiply the answer obtained in step one times the exact number of days between the loan disbursement (if the 1^st payment) or payments.
3. Divide the answer obtained in step two by 365 (number of days in a year) and this will equal the interest charged as reflected on your statement.

Good News: You may pay more than the amount due each month. Paying more than your required monthly payment can reduce the amount of interest you pay, and shorten the overall length of your loan. You may make additional payments to the loan at any time, however they will first satisfy any interest accrued and then they will go to any fees and then the principal.

Log into digital banking and go to 'Loan Services', then go to 'Make a Loan Payment', and choose the frequency of the payment and start date.