We’re aware of a new fraud attempt going out on pink postcards being mailed to Andrews Federal Credit Union members. The postcard states that there is an issue with your mortgage and to call a toll-free number. This communication is not from Andrews Federal. If you receive any communications that appears to be from Andrews Federal Credit Union asking for sensitive account information – IT IS A SCAM! Visit our Security Center for more guidance on how to protect yourself.
Certificate Manager makes it easier to ensure you maximize earnings on your funds. Whether you’re opening and funding a new Share Certificate, or evaluating your options for a maturing one, you can log in to Digital Banking and choose the new option that gives you the best rate and terms for your situation.
In addition to managing maturing Certificates, you can use Certificate Management to:
You can update your Share Certificate preferences before maturation and up to 10 days after your Certificate matures. Access Certificate Management by logging in to Digital Banking or the Andrews Federal Mobile Banking app.
Log in to Digital Banking and send us a Secure Message with one of two Kasasa checking dropdown options. View other contact methods.
No, you have to switch accounts.
Log in to Digital Banking, and go to the Account Services/Re-Order Checks.
Generally, no. However, we do reserve the right to limit the amount, type or frequency of withdrawals or transfers from any of your accounts. If we do impose such a limit, we will disclose such in our Truth in Savings disclosure, and/or at the time you attempt to make your withdrawal or transfer.
Yes, complete the "Authorization for Direct Deposit to Andrews Federal Credit Union" form located in the "Learn" section of this website and return it to your employer or to the agency responsible for your payments.
If the check is drawn from an Andrews Federal account, the funds will be available on the first business day after we receive your deposit. If the check is a personal check from an outside institution, the first $225 will be available on or before the first business day after we receive the deposit. The remainder (up to $5,525) will be available no later than the 2nd business day after the day we receive your deposit, and the remaining funds over $5,525 will be available no later than the 7th business day after the day we receive your deposit. For more detailed information, please review our Funds Availability policy in the "Learn" section of this website.
Yes, you may have two accounts. The primary account must be a Kasasa Cash Checking, Kasasa Cash Back Checking, and/or Online checking account. The secondary account may be a Auxiliary Checking. Other combinations, i.e. Kasasa Cash, Kasasa Cash Back, and Auxiliary, are not available.
Log in to Digital Banking to place a stop payment. Go to Account Services/Stop Payment and follow the prompts. There is no fee to stop a check payment via Digital Banking.
Log into Digital Banking and go to Account Services/Stop Payment.
You may visit any of our branch locations to complete the necessary paperwork. You may visit our IRA page under the "Savings" section of this website for an IRA beneficiary form.
As a general rule, you want to start the process where the IRA fund will end up. This ensures there is an IRA to deposit the funds you send. Go to Invest/Individual Retirement Accounts (IRAs) to open an IRA account.
When you open a Share Certificate, you can open it with a zero balance. You then have 10 days to fund your account. Click here for more details about the Share Certificate funding process.
You can send money from another institution to Andrews Federal by logging into your account with the other institution and submitting a request there. You cannot initiate a request from your Andrews Federal account to another institution. Click here for more details about the Share Certificate funding process.
You have 10 days to fund your Share Certificate. If your account is not funded within 10 days, it will be automatically closed and you will need to restart the process. Click here for more details about Share Certificate funding.
Andrews Federal Credit Union is a full-service financial institution with stateside locations in Washington, D.C., Maryland, Virginia and New Jersey, as well as overseas locations in Germany, Belgium and the Netherlands.
