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Beware of Fraud Scams

We’re aware of a new fraud attempt going out on pink postcards being mailed to Andrews Federal Credit Union members. The postcard states that there is an issue with your mortgage and to call a toll-free number. This communication is not from Andrews Federal. If you receive any communications that appears to be from Andrews Federal Credit Union asking for sensitive account information – IT IS A SCAM! Visit our Security Center for more guidance on how to protect yourself.

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Contactless Visa® Debit Card

Your versatile debit card has a neat new trick
  • Payments are now faster, easier, and safer
  • Just tap your card against store payment terminal
  • No handing your card to clerk or inserting it anywhere
Show Transcript

Talk about easy. All it takes is one quick little tap.

Technology. It’s always throwing something new at us. But no worries here. Using your Contactless Visa® Debit Card is about as simple as it gets. Just find the contactless symbol on the check-out terminal. Match the contactless indicator on your card to the symbol on the terminal. And presto, your payment is processed in seconds.

Say so long to dipping, swiping and inserting

  • SAFE. Fewer surfaces to touch.
  • FAST. Quicker than swiping your card or handing it to the clerk.
  • EASY. Simply tap your contactless debit on the checkout terminal.
  • SECURE. Shop worry-free. $0 liability guaranteed.** 
  • And rest assured, our contactless card still works great when you need cash at one of 30,000-plus no-fee ATMs that are part of the CO-OP network.

The latest in secure payment technology is here

  1. LOOK. Find the Contactless Symbol on the check-out terminal
  2. TAP. Match the Contactless Indicator on your card to the Contactless Symbol on the checkout terminal
  3. DONE. Your payment is processed in seconds

Why should you tap to pay versus insert, dip or swipe? 

  • SAFE. Fewer surfaces to touch
  • FAST. Quicker than swiping or inserting your card
  • EASY. Simply tap your contactless debit on the checkout terminal
  • SECURE. Shop worry-free. $0 liability guaranteed** 

EVEN MORE CONVENIENCE

The perfect card for all your purchases

  • Manage your debit card on-the-go with Digital Banking
  • Log in to enable or disable your card, report it lost or stolen or, set a travel notification when going outside of Washington, D.C., Maryland, Virginia, or New Jersey.
  • With Visa's Zero Liability** you won't be held responsible for any unauthorized charges if your Visa debit card is lost, stolen or fraudulently used, online or offline

DIGITAL WALLET

Never share your card information with a merchant again

Simplify the way you shop by adding your Andrews Federal Visa® debit card to these digital wallets on your phone or enabled watch/device: Apple Pay®, Samsung Pay®, Google Pay®, LG Pay®, FitBit PayTM, Garmin PayTM.

MORE WAYS TO PAY

Contactless not an option? 

You can still insert or swipe your debit card if the contactless symbol is not on the terminal.

Don’t always carry your card? 

Add your new debit card to your Digital Wallet and use it to make purchases in-store, online or in-app. 

STILL HAVE QUESTIONS?

To place a freeze on your debit card, log into digital banking and go to 'Card Services', and then go to 'Card Management', and go to Enable/Disable Card. 

Sign your name on the back of the check and write "For Mobile Deposit to Andrews Federal". Then, log into the Andrews Federal mobile app and tap 'Deposit Check'; place your check on a flat, dark surface, tap the camera icon, and follow the prompts. 

Log in to Digital Banking and send us a Secure Message with one of two Kasasa checking dropdown options. View other contact methods.

No, you have to switch accounts.

Our routing number is 255074111.

To reset the PIN on your debit card call 1.866.985.2273.

Log in to Digital Banking, and go to the Account Services/Re-Order Checks.

Yes, complete the "Authorization for Direct Deposit to Andrews Federal Credit Union" form located in the "Learn" section of this website and return it to your employer or to the agency responsible for your payments.

ATM fee rebates/refunds are available with our Kasasa Cash Checking and our Kasasa Cash Back Checking.

When you open a Share Certificate, you can open it with a zero balance. You then have 10 days to fund your account. Click here for more details about the Share Certificate funding process. 

You can send money from another institution to Andrews Federal by logging into your account with the other institution and submitting a request there. You cannot initiate a request from your Andrews Federal account to another institution. Click here for more details about the Share Certificate funding process. 

You have 10 days to fund your Share Certificate. If your account is not funded within 10 days, it will be automatically closed and you will need to restart the process. Click here for more details about Share Certificate funding. 

See All FAQs

Now offering members the option to choose high yield or cash back with new checking accounts powered by Kasasa.

View Terms and Conditions for coverage for your debit card purchases.

*The chip on your debit card provides additional security only when used at a terminal or ATM that is chip-enabled.

**Visa's Zero Liability Policy is our guarantee that you won't be held responsible for unauthorized charges made with your account or account information. You're protected if your Visa debit card is lost, stolen or fraudulently used, online or offline. Visa’s Zero Liability Policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify Andrews Federal immediately of any unauthorized use.